Course Overview
Business administration plays a vital role in the smooth running of organisations across every sector. This fully online course introduces learners to the core principles and knowledge needed to work effectively in administrative roles.
By taking this course you’ll explore the wide range of tasks involved in business administration, including managing information, supporting meetings and events, and working within organisational systems and procedures. You’ll gain an understanding of how administrative roles contribute to efficiency, communication, and overall business success.
The course also considers how administrative skills can be applied across different industries and job roles, helping learners build transferable knowledge that is valued by employers. Learning focuses on developing understanding rather than technical systems, making the course accessible for those new to office-based work or returning to learning.
Delivered entirely online, the course allows you to study flexibly from anywhere and at a pace that suits your lifestyle.
Course materials are clear and supportive, making it easy to fit learning around work or personal commitments.
By completing this course, you’ll gain a solid foundation in business administration principles, helping to build confidence, improve employability, and support progression into further study or workplace roles.
Entry Requirements:
No formal qualifications are required
Course Highlights
Course Units
Principles of providing administrative services
Principles of business document production and information management
Understand employer organisations
Understand communication in a business environment
Principles of developing working relationships with colleagues
Exploring social media Safe use of online and social media platforms
Course Breakdown
Course Structure
This course is delivered 100% online, allowing you to study independently at your own pace. Learning takes place through digital materials and assessments, with no requirement to attend college in person. You can access the course from anywhere with an internet connection, making it ideal for flexible learning around work or personal commitments.
Progression & Next Steps
After completing this course, learners may progress onto other Phoenix Future Skills online courses to further develop business, digital, or employability skills. You could also explore full-time or part-time courses at Hull College to gain recognised qualifications that support further study or career progression in administrative or office-based roles.