Course Overview
Digital competence is essential in almost every job role, helping people work more efficiently, communicate clearly, and stay secure online. This fully online course builds practical IT knowledge and confidence for those who regularly use computers and common office software.
If you have basic IT experience this course is for you. You’ll explore how technology can be used more effectively to improve productivity and organisation. You’ll develop understanding of core software tools and learn how to choose the right applications for different tasks, supporting accuracy and efficiency in everyday work.
The course also focuses on essential digital skills such as creating documents, presentations, and spreadsheets, helping you work more confidently with common office tools. Alongside this, you’ll gain awareness of IT security, including protecting devices, recognising unwanted emails or spam, and understanding basic cyber threats.
Learning encourages practical application, helping you think about how IT supports real-life tasks at work and at home. Assessments focus on demonstrating competence through completed work, screenshots, or data files.
Delivered entirely online, the course allows you to study flexibly from anywhere. Access to a computer and Microsoft Office software is required to complete assessments. By finishing the course, you’ll gain valuable IT skills that support employability, progression, and confident digital working.
Entry Requirements:
No formal qualifications are required
Course Highlights
Course Units
• Using IT to increase productivity
• IT software fundamentals
• IT security for users
• Presentation software
• Spreadsheet software
Course Breakdown
Course Structure
This course is delivered 100% online, allowing you to study independently at your own pace. Learning takes place through digital materials and assessments, with competency demonstrated via screenshots or submitted files. Access to a computer and Microsoft Office software is required.
Progression & Next Steps
After completing this course, learners may progress onto other Phoenix Future Skills online courses to further develop digital, business, or employability skills. You could also explore digital courses at Hull College to gain recognised qualifications supporting career progression or further study.