Operations Department Manager

Course Code
HS5ODMA1-3
Start Date
Multiple
Level
Level 5
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Course Overview

This Level 5 apprenticeship is designed for aspiring managers to be responsible for leading teams, projects or departments. You’ll learn how to create and deliver operational plans aligned to organisational strategy while managing people, resources and budgets effectively.

Working across private, public or third sector organisations, you’ll strengthen your leadership approach, improve decision-making and develop the confidence to manage change. The programme focuses on strategic thinking, financial management, performance improvement and talent development. By the end of the apprenticeship, you’ll be equipped to take ownership of operational delivery and drive measurable impact within your organisation.

Entry Requirements:

Maths and English at 4(C) or above

Course Highlights

Develop strategic and operational leadership skills
Strengthen financial and resource management capability
Learn how to lead, motivate and manage high-performing teams
Gain practical change and project management experience
Enhance coaching, mentoring and talent development skills

Course Units

You could develop knowledge and skills in:

Operational and strategic planning

Project and change management

Financial management and budgeting

Leading and managing teams

Performance management and decision making

Talent development, coaching and mentoring

Stakeholder communication and organisational governance

Learning is applied directly to your workplace, ensuring immediate impact and professional growth.

Course Breakdown

80% Practical
20% Theory

Course Structure

You will attend college one day per week to develop leadership knowledge and management capability. The remaining four days will be spent in your workplace, applying learning in real-time within your operational role.

Progression & Next Steps

On completion, apprentices can progress intofurther study or management roles within their organisation or the wider industry, with increased responsibility for strategic leadership and business performance.

Choose your start date

Multiple
25/26 – HS5ODMA1-3 – Operations Department Manager

Careers After College