Course Overview
This flexible online course introduces the practical skills and knowledge needed to plan and deliver successful events across a range of settings, from community and corporate events to promotional and commercial activities.
You’ll explore the full event planning journey, starting with developing ideas and carrying out market research to understand audiences and objectives. As the course progresses, you’ll learn how to organise people and resources, promote events effectively, and deliver high-quality customer experiences that leave a lasting impression.
Alongside practical planning skills, you’ll build a strong foundation in communication, customer service, marketing methods, and teamwork. You’ll also learn how to review and evaluate events, using feedback and outcomes to identify what worked well and how future events could be improved.
Because the course is fully online, you can study at your own pace and fit learning around work, family, or other commitments. Whether you’re considering a career in events, hospitality, marketing, or business, or simply want to understand how professional events are run, this course provides a solid and accessible starting point.
Entry Requirements:
No formal qualifications are required
Course Highlights
Course Units
• Unit 1: Planning an Event
• Unit 2: Reviewing and Evaluating an Event
• Unit 3: Marketing and Market Research for Event Planning
• Unit 4: Planning Human Resources for Events
• Unit 5: Communication and Customer Service for Events
Course Breakdown
Course Structure
This course is delivered fully online through Phoenix Future Skills, allowing you to study from anywhere, at any time. Learning materials include guided content, activities, and assessments designed to help you build understanding step by step. You’ll work independently, applying what you learn to practical event planning scenarios, with no requirement to attend college in person. Support is available throughout your studies to help you stay on track and complete the course successfully.
Progression & Next Steps
After completing this course, you could progress onto other Phoenix Future Skills online courses to develop further knowledge in business, marketing, or customer service. You may also choose to explore full-time or part-time courses at Hull College, including event management, hospitality, or business-related qualifications.