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25th July 2019

Do you have some questions about Graduation 2019? Our frequently asked questions should help!

Graduation is an exciting time for all learners. It's a celebration of your dedication and hard work. We want to make your graduation the best experience possible, so we have created this list of FAQs to help.

Frequently Asked Questions

Am I eligible to attend the award ceremony?

You will only be allowed to graduate if your award has been confirmed by the Board of Examiners.

When and where do I register and get my gown etc?

You will be notified of the start time of the ceremony here and when making your booking. You should allow two hours prior to the start time of the event to register, collect your gown and have photograph’s taken. You will be required to take your seat 30 minutes before the start of the ceremony.

I can’t make the date of my graduation – can I swap to a different day?

Unfortunately the date for graduation is set, you may be able to attend the following year but you would need to arrange this with HE Quality and Registry.

Is there anything I need to do in preparation for my graduation?

Yes, you should confirm your attendance and hire (or purchase) your gown using the online booking system through William Northam. Please ensure that your correct correspondence address is recorded at the College. If you do need any additional guest tickets in addition to your two free guest tickets, these can be purchased from the beginning of October from the same booking site.

How many guests can I bring?

You will be allocated two free guest tickets. Because of capacity restrictions at the venue we are unable to issue extra tickets until after the closing date (27 September) and final attendee numbers are confirmed. The availability of any additional tickets will be at a cost of £5 for each additional ticket, this does include any child over the age of two.

When should I expect my tickets to arrive?

You will receive an e-ticket when making the booking through William Northam. You will also be issued a ticket on the day of the ceremony when you arrive to register with your allocated seat number.

I am (or a member of my graduation party) is disabled, what should I do?

Please indicate on the booking form if either you or any of your guests are disabled. It is important to inform us when making the booking so that special seating arrangements can be made.

What if my plans change and I can’t attend my degree ceremony?

Please contact HE Quality and Registry as soon as possible (Email:

My friend has not received any graduation information; can I let them have mine?

Please do not pass this graduation information to other people – there may be a reason why they haven’t received any. They should contact HE Quality and Registry to find out why.