Level 2

Administration / Customer Service Sector Based Work Academy Programme (SWAP) - Adults Only

Apply Now

Level 2

Administration / Customer Service Sector Based Work Academy Programme (SWAP) - Adults Only

Apply Now

THe Details

Any employer with any immediate or future job vacancies can take advantage of our free Sector Based Work Academy Programmes. For any individual who is seeking an employment opportunity within the Care Sector, our Care SWAPs may be the route for you to take. Our SWAPs are bespoke training packages designed to support job seekers to be work ready, provide sector specific qualifications which enable you to be upskilled and prepared to return into the workplace. Our SWAPs last between 2-6 weeks and are available to those who are unemployed or jobseekers claiming either Universal Credit, Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA). The benefits for completing a SWAP Include: • Sector Specific Training • Pre-Employment Training (CV Support/Interview Techniques) • A Guaranteed Job Interview on completion • There is not Cost to the SWAP Package For Employers: This is great opportunity to potentially reduce costs of recruitment and utilise this package as a way of talent spotting! Hull College will work with you to design the content of a sector-based work academy to offer the training you require. We offer a flexible approach to meet the needs of tour business and those of the labour market. No Cost: This is a fully-funded partnership at no cost to your business. The courses that could be Included within the SWAP are listed below, this list is not exhaustive, we work with employers to create packages that benefit all parties within the SWAP. • Dealing with Customers • Customer Service • Positive attitudes and behaviors at work • Problem solving in a work related environment • Health & safety • Time management • Control, handle and manage stock • Telephone etiquette • Create First Impression • Awareness of Equality & Diversity

Any employer with any immediate or future job vacancies can take advantage of our free Sector Based Work Academy Programmes. For any individual who is seeking an employment opportunity within the Care Sector, our Care SWAPs may be the route for you to take.
Our SWAPs are bespoke training packages designed to support job seekers to be work ready, provide sector specific qualifications which enable you to be upskilled and prepared to return into the workplace.

Our SWAPs last between 2-6 weeks and are available to those who are unemployed or jobseekers claiming either Universal Credit, Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA). The benefits for completing a SWAP Include:
• Sector Specific Training
• Pre-Employment Training (CV Support/Interview Techniques)
• A Guaranteed Job Interview on completion
• There is not Cost to the SWAP Package

For Employers:
This is great opportunity to potentially reduce costs of recruitment and utilise this package as a way of talent spotting!
Hull College will work with you to design the content of a sector-based work academy to offer the training you require. We offer a flexible approach to meet the needs of tour business and those of the labour market.
No Cost:
This is a fully-funded partnership at no cost to your business.

The courses that could be Included within the SWAP are listed below, this list is not exhaustive, we work with employers to create packages that benefit all parties within the SWAP.

• Dealing with Customers
• Customer Service
• Positive attitudes and behaviors at work
• Problem solving in a work related environment
• Health & safety
• Time management
• Control, handle and manage stock
• Telephone etiquette
• Create First Impression
• Awareness of Equality & Diversity

UCAS

UCAS provides support for young people making post-18 choices, as well as mature learners, by providing information, advice, and guidance to inspire and facilitate educational progression to university, college, or a degree apprenticeship.

We support 1.5 million students every year to explore entering higher education, employment and apprenticeships and manage almost three million applications, from around 700,000 people each year, for full-time undergraduate courses at over 380 universities and colleges across the UK.

If you are going to apply to Universities following completion of your Access to HE course then you will need to apply through this link which provides additional information about applying  they can also provide advice regarding applying for Student finance and that is available here.

Student finance for undergraduates is an important part of the student experience and you may be able to borrow money to help pay for tuition fees and help with living costs. This is all available at the Student Finance website which has a step-by-step guide. Click here for further information.

It is important to note that when you enrol on an Access to HE courseyou can apply for an Advanced Learner Loan to help with the costs of a course at a college or training provider in England.

Loan eligibility does not depend on your income and there are no credit checks.

Check if you’re eligible before you apply for an Advanced Learner Loan.

Your loan will be written off if you then sign up for a Higher Education course AND you have completed in full the Access to HE course.

We are proud to collaborate with University of Hull on the validation of this course.

This includes transforming our programmes to ensure that we meet the evolving needs of the sector, giving you the best opportunities for success when you graduate by having a competence-based focus. Find out more about competence-based higher education.

View the policies and procedures you would be agreeing to comply with by registering for this programme. This encompasses University of Hull Quality and Standards, including a Guide for Collaborative Provision students.

Visit the University of Hull's website here.

Entry Requirements

No formal qualifications are required

Assessment

Mix of Exams and Coursework

Course Info

Part Time Further Education

We are proud to collaborate with University of Hull on the validation of this course.

This includes transforming our programmes to ensure that we meet the evolving needs of the sector, giving you the best opportunities for success when you graduate by having a competence-based focus. Find out more about competence-based higher education.

View the policies and procedures you would be agreeing to comply with by registering for this programme. This encompasses University of Hull Quality and Standards, including a Guide for Collaborative Provision students.

Visit the University of Hull's website here.

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No items found.

Level 2

Administration / Customer Service Sector Based Work Academy Programme (SWAP) - Adults Only

Apply Now
Which academic year are you applying for?
Sun Widget

THe Details

Any employer with any immediate or future job vacancies can take advantage of our free Sector Based Work Academy Programmes. For any individual who is seeking an employment opportunity within the Care Sector, our Care SWAPs may be the route for you to take. Our SWAPs are bespoke training packages designed to support job seekers to be work ready, provide sector specific qualifications which enable you to be upskilled and prepared to return into the workplace. Our SWAPs last between 2-6 weeks and are available to those who are unemployed or jobseekers claiming either Universal Credit, Jobseeker’s Allowance (JSA) or Employment and Support Allowance (ESA). The benefits for completing a SWAP Include: • Sector Specific Training • Pre-Employment Training (CV Support/Interview Techniques) • A Guaranteed Job Interview on completion • There is not Cost to the SWAP Package For Employers: This is great opportunity to potentially reduce costs of recruitment and utilise this package as a way of talent spotting! Hull College will work with you to design the content of a sector-based work academy to offer the training you require. We offer a flexible approach to meet the needs of tour business and those of the labour market. No Cost: This is a fully-funded partnership at no cost to your business. The courses that could be Included within the SWAP are listed below, this list is not exhaustive, we work with employers to create packages that benefit all parties within the SWAP. • Dealing with Customers • Customer Service • Positive attitudes and behaviors at work • Problem solving in a work related environment • Health & safety • Time management • Control, handle and manage stock • Telephone etiquette • Create First Impression • Awareness of Equality & Diversity

UCAS

UCAS provides support for young people making post-18 choices, as well as mature learners, by providing information, advice, and guidance to inspire and facilitate educational progression to university, college, or a degree apprenticeship.

We support 1.5 million students every year to explore entering higher education, employment and apprenticeships and manage almost three million applications, from around 700,000 people each year, for full-time undergraduate courses at over 380 universities and colleges across the UK.

If you are going to apply to Universities following completion of your Access to HE course then you will need to apply through this link which provides additional information about applying  they can also provide advice regarding applying for Student finance and that is available here.

Student finance for undergraduates is an important part of the student experience and you may be able to borrow money to help pay for tuition fees and help with living costs. This is all available at the Student Finance website which has a step-by-step guide. Click here for further information.

It is important to note that when you enrol on an Access to HE courseyou can apply for an Advanced Learner Loan to help with the costs of a course at a college or training provider in England.

Loan eligibility does not depend on your income and there are no credit checks.

Check if you’re eligible before you apply for an Advanced Learner Loan.

Your loan will be written off if you then sign up for a Higher Education course AND you have completed in full the Access to HE course.

Entry Requirements

No formal qualifications are required

Assessment

Mix of Exams and Coursework

Course Info

Part Time Further Education

Download PDF

We are proud to collaborate with University of Hull on the validation of this course.

This includes transforming our programmes to ensure that we meet the evolving needs of the sector, giving you the best opportunities for success when you graduate by having a competence-based focus. Find out more about competence-based higher education.

View the policies and procedures you would be agreeing to comply with by registering for this programme. This encompasses University of Hull Quality and Standards, including a Guide for Collaborative Provision students.

Visit the University of Hull's website here.

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